In the event of a claim you should:
- To use all means within its reach to reduce or avoid aggravating the losses resulting from the accident and to save the insured property;
- Not to remove or alter, or consent to the removal or alteration of, any traces of the claim without prior agreement from the insurer;
- Providing safekeeping, conservation and improvement of salvage;
- Notify the insurer, in writing, of the occurrence of any of the covered events, within a maximum of eight days from the date of their knowledge, indicating the day, time, known or presumed cause, nature and probable amount of the losses;
- Provide the insurer with all evidence requested, as well as all reports or other documents it has or may obtain.